Anti-Virus: Trend Micro OfficeScan



Office Scan Pattern & Scan Engine Version Verification

   
Normal Status Icon when at BNL
Normal Status Icon when off-site

A small RED indicator on the bottom right of the OfficeScan Icon indicates that your version of OfficeScan is outdated. If your computer is connected to the BNL network and your Virus Pattern and/or Scan Engine patterns are not up to date, try manually updating your antivirus software. If that still doesn't work, uninstall and re-install OfficeScan.

Although Virus pattern files should be automatically pushed to your computer system, in some cases pattern updates may not be updated properly to the client. A classic case is when machine IP addresses or machine names have been changed since the last time OfficeScan was installed. In this case uninstalling and re-installing the OfficeScan software will insure that the client is listed properly in the OfficeScan Server Database.

There are three ways to view your Pattern & Scan Engine Version:

  1. You should see a small screen-tip window display your Pattern & Scan Engine Version if you hover your mouse over the OfficeScan Icon in your task bar, for example: [ Eng/Ptn 8.000/3.181.00 ].
  2. Open OfficeScan: Right-mouse click on the OfficeScan icon in your task bar and select the <OfficeScan Main> option. Once open, click on the <Help> tab and select the <About> option. You should see a window similar to the one shown below. You will now be able to view your current Pattern & Scan Engine Version displayed under the "Component Information" section, for example: [ Engine Version: 8.000.1001, Virus Pattern File Number: 3.181.00 ].


     
  3. Brookhaven users can verify their Office Scan Pattern & Scan Engine Version by simply referring to the "Latest Pattern" section located on the right sidebar on the Trend Micro website. Your Virus Pattern Version and Scan Engine Version numbers should match.

Manually updating your OfficeScan software:

  1. Right-mouse click on the OfficeScan icon in your task bar and select the <Update Now!> option.
  2. Click the <Update Now...> button.





    Click <OK>

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Threat Information from Trend Micro

Trend Micro

  • Main Threat Center
  • Click here to view threats
  • Virus Encyclopedia
  • Security Advisories
  • Spyware/Grayware - Grayware is a general classification for applications that behave in a manner that is annoying or undesirable. Grayware encompasses spyware, adware, dialers, joke programs, remote access tools, and any other unwelcome files and programs apart from viruses that can harm the performance of computers on your network. Grayware is different from traditional Malware. The main goal of Grayware is not to destroy computer systems. Most kinds of Grayware have commercial intentions. In order to achieve their goal, they may modify computer systems without the owners’ approvals, collect data without the owners’ knowledge, and interfere with how the user normally use their computer. Spyware is software that installs components on a computer for the purpose of recording Web surfing habits (primarily for marketing purposes). More...
  • Scams & Hoaxes - Hoaxes are misleading, often false, information that have spread or are spreading – the most common channel of this spread being email. Most users spread hoaxes inadvertently by forwarding them. Others intentionally send out messages to trick unsuspecting recipients into falling victims to moneymaking schemes.
  • Joke Programs - Joke programs usually cause abnormal behavior or display fake error messages to trick users into believing that something has gone wrong with their systems.
  • Phishing Encyclopedia - Phishing attacks use both social engineering and technical subterfuge to steal consumers' personal identity data and account credentials.

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Last Modified: March 6, 2008
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