Cyber Security

OfficeScan Verification Procedure

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Keeping your Antivirus software current will help to protect your computer from viruses and other threats.

• Are you running OfficeScan?
• Verify your OfficeScan's Pattern and Scan Engine Version
• How to Upgrade your OfficeScan 7.0 Client to the new OfficeScan 8.0

Are you running OfficeScan?

The easiest way to tell if you are running OfficeScan is to see if the OfficeScan Icon is displayed in your Task Bar. The OfficeScan Icon will be displayed near your system clock which is located in the lower right-hand side of your computer screen.

If you don't see the OfficeScan Icon, it maybe considered an inactive icon or you may have configured its notification behavior to "hide when inactive". In either case, this icon would be hidden from view. Click the reveal arrow to see the inactive icons. If the OfficeScan Icon is still not present, then its safe to say that the OfficeScan anti-virus software may not be installed. Please install this software as soon as possible. Install OfficeScan

Task Bar

Current Version: 8.0
Unknown to BNL users, Trend OfficeScan clients have been upgraded automatically for over five years. Because the new version is so much different, it is necessary to un-install the old OfficeScan 7.0 clients to re-install the new OfficeScan 8.0 Antivirus software with a fresh copy. OfficeScan is for Windows 2000 Professional, Windows XP, Windows Vista (32/64 bit).

To see if your running the correct version of OfficeScan, right-mouse click on the OfficeScan icon in your task bar as shown below and select the <OfficeScan Main> option.

Task Bar

You should see the window shown below.
  - Click the <Help> tab and select the <About> option.

You should see the window shown below.
  - Under the "Component Information" section, the "Program Version" must state <8.0>.
  - If it does show <8.0> then you're running the correct version.
  - If it doesn't, show <8.0> then you should upgrade your antivirus software package.

How to Upgrade your OfficeScan 7.0 Client to the new OfficeScan 8.0

1. Go to <Start><Programs><TrendMicro OfficeScan Client>
2. Click on <Uninstall OfficeScan Client>
   
   
    
3. Users running Windows XP MUST reboot after uninstall is complete.
   If you do not reboot your computer, the installation will fail
    
4. Reinstall OfficeScan 8.0 - Click Here

Last Modified: January 31, 2008
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