CryptoCard FAQ's

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General
    
  • How do I get a CryptoCard token to use at BNL?
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  • How do I set up my new token so I can use it to log in on various BNL services?
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  • Now that I have a token and have changed the Initial PIN on it, how do I use it?
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  • I'm not sure if I'm entering the right info for logging in with a CRYPTOCard token; what should I be entering?
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  • I am inputting the CRYPTOCard password into a BNL service that requires CRYPTOCards, but it's not working; what could be wrong?
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  • My token no longer displays passwords, but just says "Locked"; what can I do?
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  • What do I do if I lose or damage my hardware token?
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  • What do I do if I need to reinstall a software token on a PC/laptop?
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  • Is there a user guide that I can refer to online?
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  • Do I have to do anything special to close my CRYPTOCard account if I am leaving the Lab or no longer need my CRYPTOCard token?

  • PT-1 PalmPilot Token
        
  • I got a Palm Token from the Account Management Office; how do I install it?
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  • How do I change my PIN on my Palm Token?

  • ST-1 Software Token
        
  • Are there any known problems with the software token application installation on Microsoft Vista systems?
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  • Are there any known problems with the software token application installation on RedHat Linux systems?
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  • Are there any known problems with the software token application installation on Macintosh systems?

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    Last Modified: February 1, 2008
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