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Telecommunication Services

FTS2001 Calling Card Alert

Telecom Services has been advised by DOE and AT&T that users of FTS2001 Credit cards and AT&T personal credit cards should use the 800 numbers on the cards to guarantee that calls are indeed being carried by AT&T. Apparently, the expiration of agreements between some Local Exchange Carriers (like NYNEX) and AT&T, and other factors, has caused a climate where the equal access procedures - which were designed to allow access to any long distance carrier - do not always permit easy access to AT&T.

In addition, FTS2001 calling card users are advised that use of the card for Intra-LATA calls (calls within N.Y.C. or L.I.) is very expensive and not recommended. Such calls cost from $.65 to $.95 per minute.

The complete advisory follows: 
 

AT&T FEDERAL CALLING CARD ALERT

The telecommunications industry is changing, and the only way to make sure all your calling card calls go through on the AT&T Network is to dial: 

  • 1-800-4FED-CRD (1-800-433-3273) if you are an FTS2001 card holder or: 
  • 1-800-CALL-ATT (1-800-225-5288) if you have a non-FTS2000 AT&T card.

In the past, you may have placed your AT&T Calling Card calls by dialing:

  • 0 + the number or 10 + ATT + 0 + the number

Now, to guarantee that you have reached the AT&T Network, that your calling card calls go through, and have received the full benefits of AT&T service, ALWAYS dial according to the instructions above.

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Last Modified: March 23, 2010
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