Telecommunication Services

FTS2001 Calling Card Alert

Telecom Services has been advised by DOE and AT&T that users of FTS2001 Credit cards and AT&T personal credit cards should use the 800 numbers on the cards to guarantee that calls are indeed being carried by AT&T. Apparently, the expiration of agreements between some Local Exchange Carriers (like NYNEX) and AT&T, and other factors, has caused a climate where the equal access procedures - which were designed to allow access to any long distance carrier - do not always permit easy access to AT&T.

In addition, FTS2001 calling card users are advised that use of the card for Intra-LATA calls (calls within N.Y.C. or L.I.) is very expensive and not recommended. Such calls cost from $.65 to $.95 per minute.

The complete advisory follows: 
 

AT&T FEDERAL CALLING CARD ALERT

The telecommunications industry is changing, and the only way to make sure all your calling card calls go through on the AT&T Network is to dial: 

• 1-800-4FED-CRD (1-800-433-3273) if you are an FTS2001 card holder or: 
• 1-800-CALL-ATT (1-800-225-5288) if you have a non-FTS2000 AT&T card.

In the past, you may have placed your AT&T Calling Card calls by dialing:

• 0 + the number or 10 + ATT + 0 + the number

Now, to guarantee that you have reached the AT&T Network, that your calling card calls go through, and have received the full benefits of AT&T service, ALWAYS dial according to the instructions above.

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Last Modified: March 23, 2010
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One of ten national laboratories overseen and primarily funded by the Office of Science of the U.S. Department of Energy (DOE), Brookhaven National Laboratory conducts research in the physical, biomedical, and environmental sciences, as well as in energy technologies and national security. Brookhaven Lab also builds and operates major scientific facilities available to university, industry and government researchers. Brookhaven is operated and managed for DOE's Office of Science by Brookhaven Science Associates, a limited-liability company founded by the Research Foundation for the State University of New York on behalf of Stony Brook University, the largest academic user of Laboratory facilities, and Battelle, a nonprofit, applied science and technology organization.

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