All Voicemail Users Must Complete Enrollment. It is important to follow the auto enrollment processes until the end. If the enrollment process is incomplete, the next time you access voicemail you will be sent through the enrollment process again until it is fully completed.
When you setup your mailbox for the first time, you will be prompted to record your name, record your personal greeting and change your password. The following information will assist you in setting up your mailbox.
Upon accessing your mailbox, you will hear: "Welcome to Cisco Unity Connection! Please take a moment to personalize or update your settings. To exit, Press *." Listen carefully to the system prompts.
[This is NOT your personal greeting, but simply your name.]
After recording a mailbox name, the system automatically creates the following standard greeting "Sorry, <recorded name> is unavailable." A personal greeting encourages callers to leave a message.
The system requires that you change your temporary PIN, which is now 12345.
The system will now respond: “You have finished the enrollment process”.
At this point you have completed enrollment and may hang up the phone or proceed to listening to voicemail messages. You may access the voice mail system 24 hours a day, 7 days a week, from any touch-tone phone in the world. Once you're familiar with the system prompts, you may override them by pressing a touch-tone command.