Troubleshooting Web Folders...
Application Services Home |
ITD Home One problem is not having the option to
create or browse web folders in FrontPage.
The information in this article applies to:
- Windows XP
- Windows 2000
- Windows NT 4.0
- Windows ME
- Windows 98
When you work with Web folders, one of the
following issues may occur:
- If you attempt to create or open a Web folder in Web
Folders on a computer running Microsoft Windows 98,
Microsoft Windows Millennium Edition (Me), or if you
attempt to create or open a Web folder in My Network
Places on Microsoft Windows 2000, you receive the
following error message:
The folder you entered does not appear to be valid.
Please choose another.
If attempt to open an existing Web location by
double-clicking the Web folder name in the Open dialog
box of a Microsoft Office 2000 program, you receive one
of the following error messages:
The current operation cannot be completed because an
unexpected error has occurred.
folder "http://website" isn't accessible. The folder
may be located on an unavailable volume or protected
with a password.
NOTE: Although these error messages can indicate a
problem with Web folders, they can also indicate a problem with Web
server configuration, network connectivity, server extensions, and
The following issues may also occur:
- No Web folders are visible in the Open File dialog
box of an Office 2000 program.
- When you attempt to create a new Web folder, the Web
Folder Wizard finishes without errors but the Web folder
is not created.
There may be a problem with Web Folders on the client that
prevents connecting to any Web server, including a Web
server on the local machine.
WARNING: If you do not
have the proper computer training, you may cause serious
problems that may require you to reinstall your operating
system. Application Services cannot guarantee that you can solve
problems that result from your lack of computer service
training. Use this help page at your own risk or call the ITD
Helpdesk for assistance which can setup a trouble and have the
ITD Hardware Services group service your computer. On Windows 98\ME\NT,
On Windows 2000 and Windows XP (Run Web Folders Repair
Microsoft Knowledge Base Article - 287402
- Start Windows Explorer
- On the main drive, navigate to WINNT\System32
- Select <Tools><Folder Options><View
- Select Show hidden files and folders
- Click <OK>
- Locate the webfldrs.msi file, and
- Restart the computer after installation has
After this repair utility has been run, open
FrontPage and create the web folder. If you have a
question that is not addressed in these pages, please send an email to
Last Modified: February 1, 2008