General Lab Information

HTTP Error Forbidden: Page Access Rejected

You are not authorized to view this page - This error is caused when the server has a list of IP addresses that are not allowed to access the site, and the IP address you are using is in this list. If the problem persists or if you believe you should be able to view this directory or page, please contact the ITD Helpdesk.

Some reasons for getting this notice:

  • All people outside of the BNL Domain (130.199.0.0) will get this notice.
    • Your IP address is: 3.149.230.44, 3.220.4.236
  • If you are logged into the BNL Domain and your browser's proxy is set wrong you may get this notice.
  • You may get this notice if you try to view these pages from offsite without a VPN connection.
  • You have browsed to a web page directly without following the correct steps.

Need Additional Assistance?

If you have additional questions or need further assistance, then contact the ITD Helpdesk:

Phone: (631) 344-5522
Email: itdhelp@bnl.gov
Web: https://www.bnl.gov/itd/helpdesk/

After-hours phone calls are handled by a trained helpdesk analyst 24 hours a day 7 days a week. Off-hour emails will be handled on the next business day.