General Lab Information

Medical Insurance

The medical plan through Aetna provides benefits for medical coverage. There are four programs available to employees: three Point of Service (POS) programs and a High-Deductible Health Plan with a Health Savings Account. The three POS programs are also available to non-Medicare eligible participants receiving the BSA Limited Plan benefits and their covered family members.

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NOTE: BSA employees working at CERN should see the Aetna International plan.

Aetna Choice POS II Plan

Fact sheet about the Aetna Choice Point of Service (POS) Programs. A point-of-service plan lets you visit in-network doctors or out-of-network doctors and hospitals. It's your choice.

Download Claim Form Summary Plan Description Review Plans

Getting Care

Find a provider

Log in to Aetna Navigator using the link above to find a doctor, dentist, or hospital.

Find an urgent care clinic

If you need immediate care for non-life-threatening ailments after your doctor's office is closed, you have plenty of options.

Find a walk-in clinic

Use a walk-in clinic when you have a common ailment and need to see a doctor, but it's after business hours.

Staying Healthy

Get a flu shot and stay flu-free

When it comes to the flu, the best way to protect yourself is by getting a flu shot. And there are different ways to get it — at no extra cost.

Preventive health services and immunizations

A summary of preventive health service recommendations for healthy adults and children with normal risks.

Women's Preventive Care

Your health benefits and insurance plan covers the women's preventative services listed here with no copays, coinsurance or deductible when you go to an in-network provider.

Natural Products and Services Discounts

With natural products and services discounts, you can save on massage therapy, over-the-counter vitamins, online provider consultations and more.

Discount Program

Includes gym memberships, eyeglasses/contacts, weight-loss programs, chiropractors, etc.

Helpful Tools

Aetna mobile app

The Aetna Mobile app works with iPhone mobile digital devices and Android-powered phones.

Aetna Navigator

Use the Aetna Navigator website to find a doctor, locate in-network doctors, see what you owe, look up claims to see how much the plan paid and what you may have to pay, and see cost estimates before you make an appointment for an office visit, test or procedure.

Informed Health Line

The Informed Health Line is a toll-free 24-hour phone service that you can turn to for helpful health information instead of a potentially unneeded visit to the emergency room

Aetna at a Glance

This provides a helpful summary of plan information, including phone numbers and processes.

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Prescription Drugs

With the Aetna program, the amount you pay for prescription drugs depends on the drug your doctor prescribes and the medical program in which you're enrolled. The program includes a mail order drug program where you can have your medications delivered directly to your home.

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Health Savings Accounts

A Health Savings Account (HSA) is a medical savings account available to those enrolled in Aetna Plan 4. The funds contributed to an HSA are not subject to federal income tax at the time of deposit. HSA funds may be used to pay for qualified medical expenses at any time without federal tax liability or penalty.

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Teladoc gives you access to quality medical care through phone and video consults 24 hours a day, 365 days a year. Try Teladoc when you need consultation for conditions like cold and flu, bronchitis, allergies, sinus problems, respiratory infection, and more.

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Vision & Hearing Care

Aetna covers medically necessary vision care. In addition, anyone with a Laboratory ID badge (and their family members) can obtain discounts for vision care, eye exams, eyeglasses, contact lenses, etc. through National Vision, Inc. Aetna also provides coverage for hearing aids.


HIPAA Authorization Form

This Authorization will allow the release of Private Health Information as specified below to the persons or entities specified. This Authorization is not valid without your (or your personal representative's) signature and date.

Aetna In-network Negotiated Provider Rates

Aetna provides a link to their negotiated provider rates for their in-network providers.