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Office 365 at Brookhaven Lab

The Information Technology Division is in the process of migrating all Exchange email users to Office 365, the standard suite of Microsoft's Office applications plus other productivity applications that are enabled as cloud services over the internet. The migration is being done incrementally and will be complete by the end of the summer. You will receive a notification email in advance once your migration has been scheduled. Office 365 Migration Details

For a majority of employees with Exchange email accounts, this migration will be transparent and you will simply be prompted to close and reopen Outlook one time to update your configuration to connect to Exchange Online, your new cloud-based email. Thereafter, you will continue to use your Outlook client as usual.

In some cases, ITD may not be able to update your computer's software automatically. Instead, you will receive an email with a link to download and install the new Microsoft Office 365 software manually. Once the new software is installed, your migration will proceed transparently as described above.

You will be responsible for installing the Office 365 software on your off-site computer or mobile device. Follow the instructions for your device type (desktop or mobile) below. One the new software has been installed, your migration will proceed transparently as described in the "Standard Computer Migration" section.

 

If you did not upgrade when you were notified, then you will lose access to your desktop email until you upgrade.

You can use all the Office 365 applications (without installing any software) by logging into the Office 365 Web Portal where you are then able to use the applications directly in your web browser.

However, instead of using the cloud-based versions of the applications in the web portal, you may choose to download and install the native desktop or mobile applications by following the instructions below:

You can use all the Office 365 applications (without installing any software) by logging into the Office 365 Web Portal where you are then able to use the applications directly in your web browser.

If you are using Office 365 from off-site, then you must use DUO two-factor authentication.

Visit the Office 365 Training Center individual application tutorials.

More Information »

For all support issues and service requests, contact the ITD Help Desk, itdhelp@bnl.gov or call 631-344-5522.

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