Office 365 at Brookhaven Lab
Brookhaven Lab provides the Microsoft 365 platform and application suite to all employees to enable effective, efficient, collaborative, and secure work. These applications include desktop, mobile, and web-based versions of the Microsoft apps Outlook, Word, Excel, PowerPoint, OneNote, Teams, and One Drive for Business.
Standard Microsoft 365 Installations for Most Employees
All new PCs and Macs that are set up by ITD staff come pre-loaded with the Microsoft 365 Suite, including Microsoft Teams
Employees may choose to install the Microsoft 365 applications on their Brookhaven Lab mobile phones or tablets as well as on their personally-owned devices. ITD permits "Bring Your Own Device" (BYOD), so long as they are secure with up to date operating systems and patches. The Lab's Microsoft 365 licensing allows for installations on five PCs or Macs, five mobile phones and five tablets, concurrently. If you need DUO for the installation please review the DUO section.
Teams and Microsoft 365 are part of the collection of applications available to all Brookhaven Lab users on the Ivanti/LANDesk Portal Manager. Please contact ITD at itdhelp@bnl.gov, Ext 5522, or (631) 344-5522 for help installing Microsoft 365 and Microsoft Teams.
A Note on Secure Access and Two-Factor Authentication Using DUO
To access many protected resources and applications at the Lab, including the Microsoft 365 products, you must use the DUO Security two-factor authentication system to confirm your identity. If you have not yet set up DUO on your computer and mobile phone, please visit the Lab's DUO resource page. Then return to this web page to install the Microsoft 365 products.
Access Microsoft 365 Applications on the Web
The Microsoft 365 applications can also be used on a web browser with an active internet connection. In addition to the standard suite of Office applications, the applications on the web include such others as Stream, Delve, SharePoint Online, and additional applications that are being added all the time.
Launch the web-based Office applications on the portal.
How Apple and Linux Users Can Read Their Lab Email
Configuring Apple Mail on the Mac to read your Lab email: You can use the latest version of the Mail.app provided with MacOS to connect to your Brookhaven email. ITD strongly recommends you use Microsoft Outlook to read email, and maintain your calendar and contacts. Office for Mac is provided at no cost to the employee or department as part of the Lab's Microsoft 365 subscription.
For Linux Users: There are no native apps available for Linux. However, Linux users have two optional methods to manage their email.
Federation with Other Organizations
ITD has set up Federation with some of the other DOE laboratories and agencies. Brookhaven Lab users are now able to invite users from outside our organization into our Teams channels using Guest Access. See how...
Get the Most out of Microsoft Teams
Chat and share files in Teams
Collaborate in Teams
Meet Microsoft Teams
BNL: New Meeting options in Teams
Novice-to-Expert Office Applications Training with QuickHelp
ITD's online learning tool, “QuickHelp,” can help you get the most out of the Microsoft 365 applications. A personal QuickHelp curriculum has been set up for each employee. Visit www.quickhelp.com/bnl to get started. Note, you will be prompted to enter your Brookhaven Lab network credentials (username and password) and use your Duo two-factor authentication the first time you sign on to QuickHelp (and periodically if significant time passes between log ins).
Resources
Support for All Issues
Having trouble installing the applications, setting up DUO, or
anything else related to Microsoft 365?
For these and all support issues
and service requests, contact the ITD Helpdesk (itdhelp@bnl.gov
or 631-344-5522). Some employees prefer to
submit a support
ticket using ITD's automated system.
